After careful consideration, our parent company, KOSTAL, has made the decision to cease operations of Compleo Charging Solutions UK with immediate effect.
We want to reassure our customers that they will continue to receive full support in the short term from the UK team, however soon after this support will transition to our Head Office team in Germany.
All warranty and service matters will be handled directly by a team in Germany, as any warranty conditions will remain. We’re working on the details of how this process will work and will be in touch with all our customers soon with clear guidance.
For customers using our chosen software provider, Vaylens, we can confirm that their services remain unaffected. The Vaylens team will be in direct contact with those customers to provide further reassurance.
To our suppliers, we would like to confirm that all accounts will be settled prior to closure. We will also be in touch directly to answer any questions you may have.
If you have any urgent concerns, please reach out to us: Hello.UK@compleo-cs.com
Finally, we would like to sincerely thank everyone for their understanding and for being part of the Compleo UK community.